By Susan Vanhuston, Co-founder, The DMC Collective
Picture the first morning of a large congress at Messe Berlin. It is 7.40, and outside a hotel in Charlottenburg a coordinator greets a group of doctors from Latin America in Spanish. The coach is waiting at the meeting point they were shown the night before, and the driver already knows which route is clear this morning. By 8.15 they are walking into the congress, coffee in hand, talking about the first session rather than the journey.
Four days later, the same group steps off the coach for the closing dinner. The restaurant is ready, the table is set for exactly the right number, and the guide booked for tomorrow’s city tour has already said hello at the door.
Nobody in the group will remember the transport. That is exactly the point.
I have spent many years watching congress weeks in my home city, and when a week feels this easy, it is because of something the guests never see. Every part of the programme hands over smoothly to the next: the airport to the hotel, the hotel to the congress, the driver to the restaurant, the restaurant to the guide. When those handovers are joined up, the whole week flows.

Why 2027 and 2028 are big years for congresses in Berlin
Berlin has a full calendar in 2027, and 2028 is already taking shape. These are the weeks I would mark first if you are planning a congress group, a trade fair delegation or an executive’s visit:
| Dates | Event | Who comes | What it means for planning |
|---|---|---|---|
| 15–24 January 2027 | Grüne Woche (International Green Week) | Food and agriculture trade, plus the public | Ten busy days around Messe Berlin, in winter weather |
| 3–5 February 2027 | Fruit Logistica | The global fresh produce trade, 3,000+ exhibitors | Early starts and long days for exhibitors |
| 16–18 March 2027 | ITB Berlin | The global travel industry | One of the city’s busiest weeks: book vehicles and hotels first |
| 9–12 June 2027 | EULAR 2027 | Around 14,000 rheumatology specialists | Many groups arrive through agencies abroad and need daily shuttles |
| 3–7 September 2027 | IFA | Consumer technology; about 240,000 visitors in 2026 | A city-wide peak for vehicles, drivers and hotels |
| 17–21 May 2028 | ILA Berlin | Aerospace, defence and space | Held at Berlin ExpoCenter Airport next to BER, so transport runs from the city out to the airport site |
| 19–22 September 2028 | InnoTrans | Rail and transport technology | A global trade fair across Messe Berlin’s halls and outdoor track |
EULAR deserves a special mention. The European Congress of Rheumatology returns to Berlin for the first time since 2012, in its 80th anniversary year. The visitBerlin Convention Office also lists a 5,000-delegate cardio-thoracic congress among the medical meetings coming in 2027.
Looking ahead, two of the city’s largest shows return in 2028: the ILA air show, and InnoTrans, both held every two years. ILA is a good example of why local knowledge matters. It takes place at Berlin ExpoCenter Airport beside BER, not at Messe Berlin, so hotels, shuttles and journey times work quite differently from a normal congress week.
Weeks like these are when Berlin is at its most exciting, and when good planning pays off most.
A chauffeur service in Berlin is really about three clocks
When an agency or DMC from abroad asks us to plan a congress week, I find it helpful to think about three clocks. Each runs to its own rhythm, and each has a moment where one part of the programme hands over to the next.
1. The flight clock: welcoming arrivals at their own pace
On paper, a group arrives on 8 June. In reality, 32 people may land on 15 different flights, from early morning to late at night, some with one small case and some with two large ones.
The most comfortable arrivals usually use a mix of vehicles: a car for a single traveller, a van or Sprinter for a cluster of flights, and someone tracking every flight in real time. A separate luggage van is often the most elegant solution of all. It costs less than an extra coach, and guests can travel light.
What joins it up: a meet-and-greet host at arrivals who walks each guest to their vehicle, so nobody is left searching the car park. The host, the driver and the hotel front desk all work from the same flight list. When a flight lands early, everyone knows.
For airport-only transfers, our Berlin airport transfer guide covers every option in detail. As a guide, a private airport transfer in Berlin starts from around €90.
2. The congress clock: a calm start to every day
A simple brief reads “depart the hotel at 8.00, return from the venue at 18.00”. The best plans for Messe Berlin transport build in a little flexibility around that:
- Two or three return times rather than one, so delegates can stay for the last session or leave for a meeting.
- One meeting point at the venue, shown to the group on day one and explained in their own language. Messe Berlin has many entrances, so this matters more than most people expect.
- A driver’s day planned around the rules. EU rules give coach drivers up to nine hours of driving a day, with a 45-minute break after four and a half hours. A day from 8.00 to 18.00 is planned around those breaks, sometimes with a second driver.
- A car on standby for the delegate who needs to leave early.
What joins it up: the host at the venue who knows the session times, and the dispatcher who moves the vehicles, working as one team. Because every vehicle is monitored centrally, the dispatcher can see where traffic is building and divert a vehicle before the group feels the delay. A change of plan becomes a quick message, not a series of phone calls.
For a group of around 30, coach hire in Berlin often means one 30-seat coach and a luggage van. For larger groups, a full coach is usually the most efficient choice for the daily shuttle. And as the congress day ends and the city moves into its Feierabend, the German word for the end of the working day, a calm and comfortable ride back to the hotel is the best way to close it.
3. The city clock: evenings are hospitality
The closing dinner, the city tour, the evening reception: this is where transport becomes hospitality.
A chauffeur is often the first person from Berlin your delegates speak to, and the last one they say goodbye to. A driver who greets them in their own language, knows the right entrance to the restaurant and points out the line of the old Wall on the way home is part of the experience.
What joins it up: the driver, the restaurant and the guide sharing the same timings, guest list and language.
This is why I believe languages matter as much as vehicles. Between them, our drivers speak Spanish, French, Russian, Chinese, Japanese and Hindi, which guests from Latin America, Asia and beyond always appreciate.
Planning a congress week for 2027 or 2028? Our planners and chauffeurs live in Berlin, and many of them were born here. Tell us about your group and your congress, and we will share how we would plan the week. Talk to us or message us on WhatsApp.
One plan, one team: what makes a week feel seamless
For a single airport transfer, any reputable chauffeur service in Berlin will look after you well. One local team becomes valuable when a group needs several services in the same week: transfers, daily shuttles, a dinner, a tour, guides and hosts. Then one plan, held by one team, is what makes it all feel easy.
This is what we call managed ground transportation. Behind every vehicle sits a coordination team. Hosts meet guests at the airport, at the hotel and at the congress, so passengers are never left looking for their vehicle. At the same time, a central team monitors every vehicle throughout the day. They know where the traffic is, and they can divert a vehicle or send another one before a delay ever reaches the group. For the guest, it simply feels as if the car is always where it should be.
Buyers value exactly this. In the 2026 Incentive Travel Index from the IRF and SITE, 75.2% of buyers said demonstrable connections in the destination matter when choosing a DMC, and 72.9% said responsiveness influences their choice.
Here is what this looks like in our own work:
- IFA. During the IFA consumer technology fair, our team managed around 100 vehicles over five days for several clients at once. We plan coordinators around people, not vehicles. A client with five cars has one coordinator; a client with a 60-seat coach and four cars has three, because there are many more guests to look after. Waiting at the right entrances, they meet each guest and walk them to their vehicle, so the end of a long day at the fair feels easy.
- ITB Berlin 2024. For the Italian region of Molise, our Berlin team hosted a networking dinner for 70 press and influencers, with the Italian Ambassador and regional dignitaries, during one of the busiest weeks of the year. The same team provided AV support, in-house translators and hosts at the exhibition stand. Read the case study.
- Our own fleet. Ground transport is delivered by Unique Limousines, our in-house chauffeur and limousine service, with our own vehicles from the Mercedes C-Class to 60-seat coaches, all less than 12 months old. Our transport teams are based in Berlin, Munich, Stuttgart, Bonn and Dresden, so a roadshow or trade fair programme across Germany keeps the same standards and the same team.
We have written more about chauffeur services across Germany and ground transport for Germany’s trade fairs.
Matching the vehicle to the group
These are typical capacities; the exact number of passengers and suitcases depends on the configuration.
| Vehicle | Typical passengers | Best for |
|---|---|---|
| Mercedes C-Class, E-Class or S-Class | Up to 3 | VIPs, speakers, individual arrivals |
| Mercedes V-Class or Vito | Up to 7 | Small clusters of arrivals, board members |
| Mercedes VLE (all-electric) | Up to 7–8 | Small groups with a lower-emission brief |
| Mercedes Sprinter | Up to 16–19 | Medium groups, flexible daily loops |
| Mercedes-Benz Tourismo K | Up to 30 | Groups of around 30: daily shuttles, dinners, tours |
| Coach | Up to 60 | Large groups, congress shuttles, city tours |
For executive assistants: one call, one driver, one plan
Not every enquiry is for a group. Many come from executive assistants booking a chauffeur in Berlin for a CEO or a board member attending a congress or trade fair. Their needs are different, but just as clear.
An executive’s week rarely follows the plan on paper. A meeting at Messe Berlin runs over, a dinner moves to another restaurant, a flight home is brought forward. What helps most is a dedicated driver who stays with the executive for the whole visit, a car waiting at the right entrance, and one contact the assistant can message at any hour to change the plan. During the busiest trade fair weeks, it also pays to book early, ideally six months ahead, because the best cars and the most experienced drivers go first. If you are booking for an executive, a quick WhatsApp message to our Germany team on +49 1525 213 4134 is often the easiest way to start.
Working with agencies and DMCs abroad
Many of the enquiries we receive for Berlin come from agencies and DMCs in other countries, planning on behalf of their own clients. Their briefs usually cover the whole ground programme: airport transfers, daily shuttles to Messe Berlin, a closing dinner, a city tour and on-site staff who speak the group’s language, all in one all-inclusive quote.
If you are looking for a chauffeur service for DMCs, I would look for a single point of contact who knows the whole programme, a team that monitors every vehicle during congress week, and drivers and hosts who can speak to your clients. For a week like EULAR 2027 in Berlin, we recommend booking ground transport at least six months ahead: as with hotel prices during trade fairs, the best vehicles and drivers are booked first.
Six questions to ask a chauffeur service in Berlin
Before you choose a ground partner for a congress group, these are the questions I would ask, of us or anyone else:
- How will you welcome arrivals on different flights?
Listen for flight tracking, a meet-and-greet host and a plan for luggage. - How do you handle late sessions or early departures?
A little flexibility goes a long way. - How do you plan the drivers’ day during a long congress?
A good partner knows the rules and plans around them. - Which languages do your drivers and hosts speak?
It matters as much as the model of the car. - Who holds the whole plan, and who is watching the vehicles?
One team that monitors every vehicle centrally can solve a problem before your guests notice it. - Who do I call at 7.00 on day one?
A name and a mobile number, not a call centre.
Let’s plan your congress week
Our team is based in Berlin and loves the city’s busiest weeks. Tell us your congress, your dates and your group, and we will come back with one clear plan and one itemised quote, from the first airport pickup to the last dinner.
Talk to our team, email info@thedmccollective.com, or message our Germany team on WhatsApp at +49 1525 213 4134.
I would love to hear from you in the comments: what is the small detail that made a congress week feel effortless for your group?
Frequently asked questions
How much does a chauffeur service in Berlin cost?
It depends on the vehicle, the hours, waiting time and the languages you need. As a guide, a private airport transfer in Berlin starts from around €90. For congress groups, we quote each service separately, from airport transfers to daily shuttles and evening transfers, so you can see exactly what you are paying for.
How far in advance should I book congress transportation in Berlin?
We recommend at least six months ahead. We do receive requests three weeks before a congress, and we always do our best, but by then vehicle availability is often very limited, especially during large events such as EULAR 2027 (around 14,000 participants, 9 to 12 June 2027) or ILA Berlin in May 2028. Coaches, Sprinters and drivers who speak specific languages are booked first, so the earlier you plan, the more choice you have.
What is managed ground transportation?
It means one team plans and runs all the transport for a group, rather than simply supplying vehicles. Hosts meet guests at the airport, the hotel and the congress, and a central team monitors every vehicle during the day, so it can divert around traffic and adjust to changes straight away. We have written more about managed ground transportation for Germany’s trade fairs.
Can one company handle transport, dinners and guides for a congress group in Berlin?
Yes. A destination management company with its own fleet and local team can plan and run the whole ground programme, from airport transfers and daily shuttles to dinners, city tours, translators and on-site hosts, with one plan and one point of contact.
Can executive assistants book a chauffeur in Berlin for a whole trade fair week?
Yes. For executives attending a congress or trade fair, we usually assign one dedicated driver and vehicle for the whole visit, with a single contact the assistant can reach at any time to change pickups, meetings or flights.
Do you have multilingual tour guides in Berlin?
Yes. Most of our guides were born and bred in Berlin. Alongside the famous sights, from the Brandenburg Gate to the remains of the Wall, they can show your group the hidden Berlin: the courtyards, neighbourhoods and stories most visitors never find. Tours can be combined with transport, so the guide and the driver work from the same plan.
Can a chauffeur service in Berlin provide Spanish-speaking drivers?
Yes. Between them, our drivers speak Spanish, French, Russian, Chinese, Japanese and Hindi, Korean, and we can provide multilingual on-site hosts for congress groups.
How long does it take to get from BER airport to Messe Berlin?
Messe Berlin is about 30 kilometres from Berlin Brandenburg Airport. By car it usually takes 30 to 45 minutes, and a little longer at peak times or during major congress weeks.
Susan Vanhuston is Co-founder of The DMC Collective, a Berlin-based destination management company that designs incentives, corporate meetings and corporate wellness retreats across Europe. A native German who loves her city most during its busiest congress weeks, she believes the best ground transport is the kind nobody notices, because everything simply works.